Shipping policy
Shipping Policy
Last Updated: June 2026
Thank you for shopping with us. We are committed to delivering your orders safely and on time. Please read our Shipping Policy carefully.
Order Processing
Orders are processed within 1–3 business days after order confirmation.
Orders are not processed on Sundays or public holidays.
In case of high order volumes, processing times may be slightly delayed.
Shipping Time
Estimated delivery times:
Major Cities in Pakistan: 2–3 Business Days
Remote Areas: 3–5 Business Days
Delivery times are estimates and may vary due to courier operations, weather conditions, public holidays, or other unforeseen circumstances.
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before completing your order.
We may offer free shipping on selected products or promotional campaigns.
Cash on Delivery (COD)
We offer Cash on Delivery (COD) across Pakistan.
Customers are requested to ensure that:
Contact information is correct.
Delivery address is accurate and complete.
Someone is available to receive the order at the provided address.
Order Tracking
Once your order has been shipped, you may receive a tracking number via SMS, WhatsApp, or email (where available).
Delivery Delays
While we strive to deliver all orders on time, delays may occur due to:
Courier service issues
Weather conditions
Public holidays
Remote delivery locations
Events beyond our control
We appreciate your patience in such situations.
Incorrect Address Information
Customers are responsible for providing accurate shipping information.
We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided by customers.
Refused Deliveries
If a customer refuses delivery without a valid reason:
Future Cash on Delivery orders may be restricted.
We reserve the right to refuse service for repeated order refusals.
Lost or Damaged Packages
If your package arrives damaged or is lost during transit, please contact us within 48 hours of the expected delivery date.
We will work with the courier service to investigate the issue and provide an appropriate solution.
Contact Us
For any shipping-related questions, please contact us:
Email: your@email.com
WhatsApp: +92XXXXXXXXXX